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== Forgot Your Nickname Password? ==
== Forgot Your Nickname Password? ==


If you've forgotten your nickname password, don't worry! You can reset it easily by following these steps:
If you've forgotten your nickname password, don’t worry! You can reset it by following these steps.


=== Steps to Reset Your Password ===
=== 🔹 Steps to Reset Your Password ===


'''Request a Password Reset:'''   
'''1️⃣ Request a Password Reset'''   
Type the following command to initiate the password reset:   
Type the following command to receive a reset email:   
<pre>/msg NickServ SENDPASS YourNickname</pre>
<pre>/msg NickServ SENDPASS YourNickname</pre>


'''Check Your Email:'''   
'''2️⃣ Check Your Email'''   
You’ll receive an email from HybridIRC with a reset code.   
HybridIRC will send you an email with a reset code.   
If you don’t see it in your inbox, be sure to check your spam/junk folder.
🔹 If you don’t see it in your inbox, check your spam/junk folder.


'''Reset Your Password:'''   
'''3️⃣ Reset Your Password'''   
Use the code from the email to reset your password:   
Use the reset code from the email to set a new password:   
<pre>/msg NickServ SETPASS YourNickname reset_code new_password</pre>
<pre>/msg NickServ SETPASS YourNickname reset_code new_password</pre>


'''Regain Your Nickname:'''   
'''4️⃣ Regain Access to Your Nickname'''   
Log in to your nickname using your new password:   
Log in using your new password:   
<pre>/msg NickServ REGAIN YourNickname new_password</pre>
<pre>/msg NickServ REGAIN YourNickname new_password</pre>


=== Important Notes ===
=== 🔹 Important Notes ===
* Ensure your registered email is active and correct.
* '''Ensure your registered email is active and correct.'''
* The reset email contains a time-sensitive code. You must use it within 24 hours.
* '''The reset code is time-sensitive (expires in 24 hours).'''
* If you don't receive the reset email, check your spam or junk folder.
* '''If you don’t receive the email, check your spam/junk folder.'''


<div style="background: #f2f2f2; color: #333; padding: 20px; border-radius: 10px; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1); margin-top: 20px; font-family: 'Roboto', sans-serif;">
<div style="background: #f2f2f2; color: #333; padding: 20px; border-radius: 10px; box-shadow: 0 4px 8px rgba(0, 0, 0, 0.1); margin-top: 20px; font-family: 'Roboto', sans-serif;">
   <h3 style="color: #2980b9;">Need Help?</h3>
   <h3 style="color: #2980b9;">🔹 Need Help?</h3>
   <p>If you have questions or need assistance:</p>
   <p>If you are unable to reset your password, we can assist with account recovery. Please email <b>support@hybridirc.com</b> with the following details:</p>
   <ul style="list-style: none; padding: 0; color: #2c3e50;">
   <ul style="list-style: none; padding: 0; color: #2c3e50;">
     <li style="margin-bottom: 10px;">* Join the help channel: '''[https://kiwiirc.hybridirc.com/#help #Help]'''</li>
    <li style="margin-bottom: 5px;">✔️ Your account name</li>
     <li style="margin-bottom: 10px;">* Visit [https://hybridirc.com/help/faq/ Frequently Answered Questions].</li>
    <li style="margin-bottom: 5px;">✔️ Any other nicknames you’ve used</li>
     <li style="margin-bottom: 10px;">* Or contact us via email at: support@hybridirc.com</li>
    <li style="margin-bottom: 5px;">✔️ The email address used for registration</li>
    <li style="margin-bottom: 5px;">✔️ The IP address used for registration or last login</li>
  </ul>
  <p>For further assistance:</p>
  <ul style="list-style: none; padding: 0;">
     <li style="margin-bottom: 10px;">📌 Join <b>[https://kiwiirc.hybridirc.com/#help #Help]</b> on IRC</li>
     <li style="margin-bottom: 10px;">📌 Visit <b>[https://hybridirc.com/help/faq/ Frequently Asked Questions]</b></li>
     <li style="margin-bottom: 10px;">📌 Contact <b>support@hybridirc.com</b> for direct help</li>
   </ul>
   </ul>
</div>
</div>

Revision as of 21:12, 20 March 2025

Forgot Your Nickname Password?

If you've forgotten your nickname password, don’t worry! You can reset it by following these steps.

🔹 Steps to Reset Your Password

1️⃣ Request a Password Reset Type the following command to receive a reset email: 

/msg NickServ SENDPASS YourNickname

2️⃣ Check Your Email HybridIRC will send you an email with a reset code. 🔹 If you don’t see it in your inbox, check your spam/junk folder.

3️⃣ Reset Your Password Use the reset code from the email to set a new password: 

/msg NickServ SETPASS YourNickname reset_code new_password

4️⃣ Regain Access to Your Nickname Log in using your new password: 

/msg NickServ REGAIN YourNickname new_password

🔹 Important Notes

  • Ensure your registered email is active and correct.
  • The reset code is time-sensitive (expires in 24 hours).
  • If you don’t receive the email, check your spam/junk folder.

🔹 Need Help?

If you are unable to reset your password, we can assist with account recovery. Please email support@hybridirc.com with the following details:

  • ✔️ Your account name
  • ✔️ Any other nicknames you’ve used
  • ✔️ The email address used for registration
  • ✔️ The IP address used for registration or last login

For further assistance:

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